Why Choose We Outsource

Not all offshoring providers are equal. If you’re offshoring for the first time, it’s a big move — so choose a provider with a proven model, transparent fees, and no hidden costs.

Offshoring parts of your business can deliver major savings and free you up to focus on what matters most. But real value isn’t just the price on the proposal — it’s the risk you avoid and the capability you gain.

That’s why when you compare offshoring providers, you should look beyond the monthly rate. Two providers can quote the same price — yet deliver completely different outcomes depending on:

• Fees & inclusions

• Infrastructure and IT resilience

• Facilities and office fit‑out

• Location (and the local talent market)

• Recruitment process and screening quality

• HR capability and retention

• Employee engagement and training

• Control, flexibility, and scalability

• Quality and consistency of delivery

Below is how the We OutSource model stacks up — and why partnering with a strong provider in Cebu, Philippines reduces risk and improves results.

Fees & Inclusions — Transparency is Key

Unlike many providers, we separate costs into two clear components:

1) Fixed Monthly Service Fee

This covers everything required to operate your offshore team properly, including:

• Modern office facilities and fit‑out

• Fully furnished workstations (computer + accessories)

• HR, recruitment, payroll, finance, benefits administration

• High‑speed internet with resilience planning

• On‑site IT support and security controls

• Client support and operational oversight

No “optional extras” list. No surprise add‑ons.Many providers quote a low “from” price, then charge extra for basics you assumed were included.

2) Salaries (Paid to Your Staff — No Mark‑Up)

By keeping salaries separate, you get two major advantages:

• You can clearly see what your staff are paid

• You control salary levels, incentives, and reward structures

• Your salary budget goes directly to your team — without provider margin

Many providers bundle everything into an hourly rate. That model often incentivises them to hire the cheapest labour possible to protect their margin — which can reduce candidate quality and increase attrition.

We take the opposite approach: we recruit strong talent and pay competitively for the skills you need, improving retention and performance.

Location Matters — Why Cebu (Not Manila)

We operate in Cebu, one of the Philippines’ leading outsourcing hubs outside Metro Manila.

Cebu offers a powerful mix of:

• A deep professional talent pool (IT, BPO, finance support, admin)

• Lower overheads than Metro Manila (including rent and general cost of living)

• Less saturation and wage pressure than Manila (helpful for retention and stability)

Independent cost comparisons show Cebu is cheaper than Manila, including rent being materially lower. That matters because it influences salary expectations and long‑term sustainability.

Robust Infrastructure — Designed for Maximum Uptime

When you offshore, continuity is non‑negotiable. Ask any provider about their:

• Power redundancy

• Internet redundancy

• Business continuity planning

• IT security and support coverage

The Philippines is exposed to extreme weather events, and the outsourcing industry has developed strong continuity planning practices to maintain operations during disruptions.

In Cebu specifically, reliable power has been highlighted as critical for 24/7 BPO operations — reinforcing why serious providers invest in continuity and redundancy.

Our model is built around resilience: reliable operations, strong processes, and continuity planning so your customers don’t feel a thing when local disruptions occur.

Great Facilities (Because Environment Drives Performance)

Our offices are located in professional outsourcing environments with the standards you’d expect in a modern business workplace — a setting that supports:

• Productivity

• Staff wellbeing

• Retention

• Professionalism

Many clients are surprised at how comparable their Cebu‑based team’s workplace is to onshore offices.

You’re Involved in Recruitment (Because Culture Fit Matters)

No one knows your business like you do — so we don’t “assign” people to you.

We run the process, you choose the person.

Our recruitment approach:

1. We get to know your company, goals, and the offshore role(s)

2. You provide a detailed job description (skills, experience, work style)

3. We advise on Cebu market realities and cost expectations, so you can make an informed decision

4. We run a multi‑channel recruitment campaign to attract quality candidates

5. We pre‑screen, interview, and shortlist the strongest talent

6. You interview and select the best fit (one round or multiple — your choice)

7. We offer and negotiate, then confirm the start date

8. We onboard the employee internally (policies, workstation, access setup)

9. You deliver role‑specific training and integrate them into your team

This model gives you control and confidence, without the workload of sifting through hundreds of applicants.

Recruitment & HR Capability That Protects Your Investment

Offshoring success isn’t just about finding someone — it’s about keeping them.

We invest in HR systems, training, and engagement so your offshore team remains stable, motivated, and improving over time.

That includes:

• Structured onboarding

• Training support

• Ongoing HR support and performance framework alignment

• Engagement activities and team culture initiatives

Employee Engagement (Retention is Not an Accident)

The Philippines is well known for strong team culture and relationship‑driven workplaces. We build on that with:

Training

Structured training pathways to build both technical and soft skills.

Recognition

Performance recognition and milestone celebrations that keep people motivated.

Team culture

Events and activities that strengthen connection and belonging — because engaged staff stay longer and perform better.

(And yes — this matters commercially: attrition is expensive.)

Control, Flexibility & Scalability

Once hired, your offshore staff are your team.

You control:

• Workload and priorities

• KPIs and performance expectations

• Systems training and workflows

• Culture integration

• Growth pathway and structure

And because we already have the infrastructure in place, scaling headcount is much easier — without big upfront costs.

Bottom Line: Why We OutSource

Choose We OutSource if you want:

• Transparent pricing (no hidden extras)

• A Cebu location advantage (lower overheads than Manila)

• Strong recruitment with client control

• Proper infrastructure and continuity planning

• HR + engagement that supports retention

• A scalable offshore model that reduces risk and improves performance